Privacy Policy

1. Information We Collect

When you make a booking, contact us, or use our services, we may collect:

• -Personal details such as your name, email address, phone number, and postal address.
• -Identification details as required by Indian law (e.g., Aadhaar, Passport, Voter ID, Driving License).
• -Payment information such as credit/debit card details.
• -Booking preferences such as room type, stay dates, and special requests.
• -Limited technical data such as your IP address, browser type, and device information (collected through cookies or analytics tools).

2. How We Use Your Information

Your information is used for purposes including:

• -Processing reservations and payments.
• -Verifying your identity at check-in, as required by law.
• -Communicating booking confirmations, updates, or changes.
• -Providing customer support and personalized services during your stay.
• -Improving our website, services, and guest experience.
• -Complying with legal obligations, including sharing guest details with government authorities when required.

3. Information Sharing

• -We do not sell or rent your personal information to third parties.

Information may be shared with:

• -Service providers assisting with reservations, payment processing, or IT support.
• -Government or law enforcement agencies, as mandated by Indian law.

• -All third parties are expected to follow confidentiality and data protection standards.

4. Data Security

• -We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
• -However, no system is completely secure. By using our services, you acknowledge and accept the limited risks of online transactions.

5. Cookies & Tracking

• -Our website may use cookies to enhance browsing, remember preferences, and analyze website traffic.
• -You may choose to disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

• -You may request access to the personal information we hold about you.
• -You may request corrections if any details are inaccurate or incomplete.
• -You may withdraw consent for certain uses of your data, subject to legal and contractual limitations.
• -To exercise these rights, please contact us directly.

7. Data Retention

• We retain guest records only as long as necessary to fulfill the purposes stated above and comply with applicable legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or our business practices. The latest version will always be available on our website.